The NHS offers free pharmacy services to all eligible patients, ensuring access to essential medications and expert advice without any cost.
These services include prescription dispensing, medication reviews, and emergency supply of medicines. With NHS support, individuals can receive the necessary healthcare they need without worrying about financial barriers.
The NHS offers free pharmacy services to all eligible patients, ensuring access to essential medications and expert advice without any cost.
These services include prescription dispensing, medication reviews, and emergency supply of medicines. With NHS support, individuals can receive the necessary healthcare they need without worrying about financial barriers.
When you're ready to leave the hospital, you can take part in our discharge medicines service. This service puts you directly in touch with our branch pharmacist. We can then talk about your medicines directly with you.
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Our pharmacist looks at all the medicines that you take. You can talk to them about:
- Any new medicines that we gave you in hospital
Any changes that we made to your medicines during your hospital stay. - All of your medicines and how best to take them
Our pharmacist will explain what each medicine is for, any common side effects and how to take it safely. - You can ask our pharmacist any questions about your medicines and get all the information that you need.
How this service can help you
About half of all medicines are not taken as they are prescribed. Common errors include:
- Taking the wrong dose (amount)
- Taking the medicine at the wrong time
- Not taking the medicine at all
If you do not take your medicines as prescribed, your condition is not treated correctly and could even get worse.
By understanding your medicines and the best way to take them, you can make sure that they help you as much as possible. Our pharmacist will support you to feel confident about managing your medicines at home. This is a free service and our pharmacist works closely with your GP.
If you have out of date or unwanted medicines, both prescription or over the counter drugs, don't bin them or flush them. You can take your unwanted or out of date medicines back to your pharmacy for safe disposal, and it's completely free. We're very happy to help you.
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It is not unusual to have out of date or unwanted medicines in your medical cabinets or first aid boxes at home. However, it is very important to ensure that these are disposed of safely.
Always read the leaflets accompanying your medicines for further advice.
You may take your unwanted or out of date medicines to your local Britannia Pharmacy where our staff will be happy to dispose them for you, using our DOOP service. The Environmental Agency regulates this service and collects such medicines from our pharmacies at regular intervals.
Unfortunately, we cannot accept chemicals or syringes and you should contact your local Council for assistance.
For information regarding the collection of medicines from Nursing and Residential Homes, please contact us directly.
We are able to obtain your prescriptions electronically without the need for a paper copy. Simply ask your GP Surgery to nominate our pharmacy in order for your prescriptions to be transferred to us automatically. We can make your life much simpler and save you time.
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The Electronic Prescription Service (EPS) is an NHS service.
The service allows your GP to send your prescription electronically from their computer to your chosen pharmacy.
What does this mean for you?
Using EPS means you don’t need a paper copy of your prescription. As it is sent by your GP electronically, you don’t need to collect the prescription from your GP in person. You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. You may not have to wait as long at our pharmacy as there will be time for your repeat prescriptions to be prepared before you arrive.
Why should I use EPS ?
Using EPS means you don’t have to visit your GP every time you need a new prescription.
Is EPS reliable, secure, and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your current paper prescriptions.
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In the event that you require a repeat prescription medication in an emergency, outside your GP surgery hours, our pharmacist will assess your condition to determine whether there is an immediate need for the medication and whether you have previously been prescribed the medication by your GP.
For your protection, our pharmacist will only make an emergency supply in line with the Medicines and Ethics guidance and in some instances may decline a request for an emergency supply where it is not deemed necessary. In cases of uncertainty the pharmacist may direct you to your nearest hospital or Walk In Centre for assistance.
If you require medical assistance or advice outside our pharmacy hours you should contact your local police station or hospital.
You may also contact NHS UK on 111 or head to 111 online right now.
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The New Medicine Service is a Free NHS service, offered through your pharmacy, to help you understand your condition and get the most out of your new medicine.
The service is for individuals who have been received a first prescription for a new medicine to treat any of the following conditions: Asthma, Chronic obstructive pulmonary disease (COPD), Lung conditions such as Chronic Bronchitis and Emphysema, Type 2 Diabetes, High Blood Pressure, High Cholesterol, Osteoporosis, Gout, Glaucoma, Heart failure, Coronary heart disease, Atrial fibrillation and conditions where you take a medicine to control the way your blood clots (Anticoagulants and Antiplatelets).
Please see the following NHS link for list of conditions that a New Medicine Service can be carried out on:
Help you to find out more about the new medicine you are taking.
- Help to sort out any problems you are having with your new medicine.
- Give you a chance to ask questions about your medicine and discuss any concerns.
- Help to improve the effectiveness of your new medicine, for example, there may be an easier or better way to take it.
- Help you to make your own decisions about managing your condition.
- Help you to improve your health, which could lead to fewer GP and hospital visits.
We provide advice to increase your knowledge, awareness and understanding on leading healthier lifestyles so as to improve your health.
In cases where we cannot provide a particular advice, service or treatment, we will ensure that you are appropriately signposted to other healthcare and social services.
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Promoting healthy lifestyles can help people prevent noncommunicable diseases and obesity, and can also improve mental health.
- Healthy diet: Eating a balanced diet with plenty of fruits and vegetables can help lower the risk of heart disease, stroke, and some cancers.
- Physical activity: Regular exercise can help boost energy levels, enhance cognitive function, and increase alertness.
- Sleep: Getting enough sleep is an important factor in promoting good health.
- Stress management: Lifestyle interventions can help with anxiety, depression, and stress.
- Smoking cessation: Education is a key intervention in health promotion, and can help people stop smoking.
- Health education: Health education in schools and peer-to-peer education approaches can help encourage healthy lifestyles.
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Instead of going around in circles, first to the surgery to order your medication and then back again to pick up your repeat prescription and then to the pharmacy and waiting whilst we make up your medicines, why not let us make it easier for you.
Repeat prescriptions offer many benefits, such as convenience and timely access to necessary medications for chronic conditions.
How to order
Patients can order repeat prescriptions through their GP surgery using their NHS account, online services, or by contacting the surgery.
Repeat dispensing
If a GP has set up repeat dispensing, a patient may be able to ask their pharmacy directly for their medication.
Electronic repeat prescriptions
eRD allows a prescriber to authorise a batch of repeatable prescriptions for up to 12 months. The prescriptions are automatically downloaded to the patient’s pharmacy at set intervals.
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Signposting is a service that our pharmacy provides to direct patients to other resources for treatment, advice, or information that the pharmacy cannot offer.
Signposting is part of the NHS’s contractual requirements for all pharmacies.
The goal of signposting is to ensure that patients receive the right care in the right place at the right time.
- We have a directory of local services, including health providers, charities, and self-help groups.
- We have a consultation room with a computer and internet access.
- We have patient leaflets on a variety of health topics.
- We have a health promotion area.